Frequently Asked Questions

Get answers to the most common questions about our household appliance consultation services.

What is included in a consultation session?

A consultation session includes a detailed assessment of your needs, space evaluation, budget discussion, product research and comparison, personalized recommendations, and a comprehensive report with explanations for each suggestion. You'll also receive follow-up support as you make your purchasing decisions.

How long does a typical consultation take?

The initial consultation typically lasts between 60 to 90 minutes, depending on the complexity of your needs and the number of appliances you're considering. Follow-up discussions can be scheduled as needed and are usually shorter, focusing on specific questions or clarifications.

Do I need to be present during the consultation?

While we recommend being present for the initial consultation to ensure we accurately understand your space and requirements, we can work remotely using photos, measurements, and virtual communication tools. Remote consultations are effective for follow-up sessions and detailed discussions.

What types of appliances do you provide consultation for?

We provide consultation services for a wide range of household appliances including refrigerators, ovens, ranges, dishwashers, washing machines, dryers, air conditioners, water heaters, microwaves, and various smart home integration systems. If you have questions about a specific appliance type, please contact us to confirm.

How do you stay updated on current products and trends?

Our team regularly monitors industry publications, attends trade shows, reviews manufacturer specifications, analyzes user feedback, and tests new products when possible. We maintain relationships with manufacturers and retailers to access the latest information and product updates.

Can you help with installation considerations?

Yes, we consider installation requirements as part of our consultation process. We assess your space dimensions, electrical capacity, plumbing connections, ventilation needs, and other installation factors to recommend appliances that will fit properly and function safely in your home.

Do you receive commissions from appliance purchases?

We provide unbiased recommendations based on your needs and preferences. Our consultation fees are independent of any purchases you make, ensuring that our advice focuses solely on finding the best products for you rather than promoting specific brands or retailers.

What information should I prepare before a consultation?

Before your consultation, it's helpful to have measurements of your available space, photos of the installation area, information about your current appliances, your budget range, a list of desired features or priorities, and any specific concerns or requirements you have. We'll guide you through gathering this information during the initial contact.

Do you provide consultations for commercial or rental properties?

While we primarily focus on residential consultations, we can provide services for commercial kitchens, rental property renovations, and multi-unit developments. Commercial consultations may have different considerations and we're happy to discuss your specific needs to determine the best approach.

How far in advance should I schedule a consultation?

We recommend scheduling your consultation at least one to two weeks before you plan to make purchases. This allows adequate time for research, report preparation, and any follow-up discussions. However, we can accommodate more urgent timelines when possible, so please contact us to discuss your schedule.

Still Have Questions?

If you couldn't find the answer you're looking for, please reach out to us directly.