Return Policy

Consultation Services

Tluzarinxliia provides consultation services for selecting household appliances. Since our services are delivered in the form of advice, recommendations, and reports rather than physical products, standard return policies for goods do not apply.

Return Period

Given the nature of consultation services, standard return periods do not apply. However:

• Cancellation requests must be made at least 24 hours before a scheduled consultation appointment
• Refund requests for completed services must be submitted within 30 days of service delivery
• We reserve the right to evaluate refund requests on a case-by-case basis after this period

Return Conditions

Returns or refunds for consultation services may be considered under the following conditions:

• Service was not delivered as agreed upon
• Service was cancelled within the required notice period
• Service was cancelled by Tluzarinxliia
• Significant quality issues with delivered recommendations that we are unable to address

Refund requests will be evaluated based on the specific circumstances and our ability to address any concerns.

Return Shipping Costs

Since we provide consultation services rather than physical products, return shipping costs do not apply. All consultation materials, including reports and recommendations, are delivered digitally and cannot be physically returned.

Return Process

To request a refund for consultation services, please follow these steps:

1. Contact us at mail-usY3mxs9K1m or call +1 (865) 268-4700 within the applicable timeframe
2. Provide details about your consultation, including date, consultant name if applicable, and order reference number
3. Explain the reason for your refund request
4. Allow 5-10 business days for our team to review and respond to your request
5. If approved, refunds will be processed using the original payment method within 10-14 business days

We may request additional information to process your refund request.

Non-Refundable Services

The following services are typically non-refundable once delivered:

• Completed consultation sessions that have been delivered as agreed
• Consultation reports and recommendations that have been provided
• Services that have been substantially utilized or implemented
• Custom consultation packages that have been specifically prepared for your needs

However, we may consider refunds in exceptional circumstances. Please contact us to discuss your specific situation.

Service Completion

Once a consultation session has been completed and recommendations have been provided, the service is considered fulfilled. Consultation fees are typically non-refundable after service delivery, as our consultants have invested time and expertise in your project.

Cancellation Policy

If you need to cancel a scheduled consultation, please contact us at least 24 hours before your appointment. Cancellation terms:

• More than 24 hours notice: Full refund or option to reschedule
• Less than 24 hours notice: May be eligible for partial refund or rescheduling, subject to availability
• No-show appointments: No refund, but may be eligible for rescheduling with an additional fee
• Company-initiated cancellations: Full refund or rescheduling at no additional cost

Cancellation requests must be made in writing via email or confirmed over the phone.

Refund Procedure

Our refund procedure is designed to be fair and transparent:

1. Review period: We review all refund requests within 5-10 business days
2. Evaluation criteria: We consider the service delivery, circumstances, and our ability to address concerns
3. Communication: We will notify you of our decision via email or phone
4. Processing: If approved, refunds are processed to the original payment method within 10-14 business days
5. Partial refunds: In some cases, we may offer partial refunds based on services already delivered

If you disagree with our decision, please contact us to discuss further resolution options.

Unsatisfied Service

If you are not satisfied with our consultation services, please contact us immediately to discuss your concerns. We are committed to addressing any issues and may offer additional consultation time, revised recommendations, or other solutions based on the specific situation.

General Legal Requirements

This Return Policy complies with applicable consumer protection laws and regulations:

• We respect your rights as a consumer under applicable state and federal laws
• All refund requests are evaluated in good faith and in accordance with this policy
• We maintain records of all refund transactions as required by law
• This policy does not affect your statutory rights as a consumer
• Disputes regarding refunds may be subject to applicable state and federal dispute resolution procedures

If you have concerns about our compliance with legal requirements, please contact us or consult with a legal professional.

Appliance Purchases

We provide consultation services and recommendations only. We do not sell appliances directly. If you purchase appliances based on our recommendations, returns and refunds are handled by the retailer or manufacturer from whom you made the purchase, in accordance with their return policies.

Documentation

Consultation reports and recommendations are provided as part of our service. Once delivered, these documents become part of your consultation package and cannot be returned. However, we are happy to provide clarifications or additional information as needed.

Contact Information

For questions about our return policy, to request a refund, or to discuss any concerns about our services, please contact us:

• Email: mail-usY3mxs9K1m
• Phone: +1 (865) 268-4700
• Business Hours: Please call or email to discuss your needs

We will review your request and respond promptly. We are committed to addressing your concerns and finding appropriate solutions.

Policy Changes

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this website. We encourage you to review this policy periodically.

Last Updated: